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WRITING · SUBSTACK · V1

Notes from inside the machine.

Operating models, product organisations, and the unglamorous mechanics of shipping software. Written by the operator doing the work, sent when there's something worth sending.

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ISSUE 01 — IN DRAFT
THREAD / 01
The operating model is the product decision nobody writes down
THREAD / 02
Why fractional works, and the three cases where it doesn't
THREAD / 03
Decision rights: the cheapest performance improvement available to you

These are the threads in progress. Subscribe and the first issue arrives when it ships.

START

Forty-five minutes. Bring the constraint.

Tell us where the model is bending. We'll say what we'd do, and whether we're the right people to do it.

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LONDON — GMT TAKING ENGAGEMENTS